My Concrete® Customer Portal
We are happy to introduce our new Customer Portal. The portal is available to all our customers.
Below you find a short presentation of the features that are available in the customer portal.
If you have any questions related to the new customer portal, or if you want to become a user, contact your local sales office. They are happy to help you!
 |
Get an overview of your projects
A dashboard in the customer portal show you all your active projects and the
volume related to them. You will be able to see how much that have been
quoted, planned and delivered for each of your projects.
|
 |
Manage and plan your projects
View relevant project information, like volume, delivery plant, start date and
end date. With this information, you have the possibility to follow up on your
project deliveries and planned orders.
|
 |
Manage and plan your orders
View relevant order data, like volume, confirmation date, ordered volume
and products. You will see all planned, completed and cancelled orders
in the customer portal.
|
 |
View and download your delivery tickets
All your delivery tickets are available for downloading.
|
 |
View and download your invoices
All your invoices are available for downloading.
|
 |
Manage your profile settings
Keep your contact information updated by managing your profile settings
directly in the customer portal. You are also able to manage your notification
preferences directly in the customer portal.
|
 |
Manage your team members
Choose your team members and their access to the customer portal. Users
can have different roles in the portal, allowing them to see only certain data.
The user management is done by the person you choose to be administrator.
|
 |
Export data for analysis in Excel or Power BI
You are able to export all project, order, delivery, and invoice data in the
customer portal. This enables you to improve and plan your business
better, by analysing performd and planned activities.
|
 |
Log in with your Thomas ID or use your social account
It should be easy to log in to a customer portal, and therefore, we have
provided you the posisbility to log in with any social account connected to
the Email adress you have registered at us.
|
 |
Give your ideas for future development of the portal
We at Thomas are always striving to provide you the best services possible
and are therefore happy to receive your feedback and ideas for future
development of the customer portal.
|
Technical Advisory
Through an open dialogue with our customers at the initial stage of the project, we are able to advise and create the right product of the appropriate class and the correct consistency, that meets customer needs and project requirements. We offer support with predicting strength, heat development and carbon footprint.
We help our customers to choose the right product fulfilling all relevant requirements and expectations.We help our customers to choose the right product fulfilling all relevant requirements and expectations.
Together we discuss customers' conditions of the project, analyzing documents, regulations and drawings. We offer prognosis and calculations to secure the right choice of concrete product. For example:
Selecting the right product
We can help you with strength prognosis for our products in cold weather. We can advise you on different products, and other cold weather arrangements, to ensure that you achieve your goals for formwork removal on time.
We can predict the heat and temperature differences in massive structures, and in that way, provide our customers with advice on product selection, as well as measures, to minimize the cracking risk.
We can help you to calculate the carbon footprint for your project based on the chosen product.
Thomas Academy
We offer courses, specific to each customer's demand or project needs, on all aspects of ready-mixed concrete construction.
Project development
We offer support in the early stages of the design process.
